Cookie Policy
Last updated 11/09/2025
This Cookie Policy explains how the Access Group ("Company,” "we,” "us,” and "our") uses cookies and similar technologies to recognise you when you visit our websites at www.theaccessgroup.com ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by us are called "first party cookies". Cookies set by parties other than us are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences via the "Cookie Settings" link in the footer.
If you choose to reject cookies, you may still use our Websites though your access to some functionality and areas of our Websites may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
The specific types of first and third-party cookies served through our Websites and the purposes they perform are described in the table below.
| Name | Purpose | Type | First or third-party | Expires in |
|---|---|---|---|---|
| assemble_session | This is an essential cookie that is required to make sure that the basic features of the website work, like letting you apply for a volunteering opportunity. | Strictly necessary | First | Session cookie - it will be deleted when you close your browser |
| _forum_session | These are essential cookies that are set if your organisation has a forum and you log into it. | Strictly necessary | First | Session cookie - it will be deleted when you close your browser |
| _t | These are essential cookies that are set if your organisation has a forum and you log into it. | Strictly necessary | First | 60 days |
| AWSALB, AWSALBCORS | These cookies are essential to help ensure the content of your page loads quickly and effectively by distributing the workload across several computers. | Strictly necessary | Third | 7 days |
| cookie-settings | This cookie remembers the choices that you make about the cookies you would like to allow to be used for this website. Without this cookie you will be asked for your preferences each time you visit this site. | Functional | First | 90 days |
| two-step-auth | This cookie is set only if you use the "remember this device" functionality and have two-step authentication enabled. | Functional | First | The length of time this cookie stays on your computer is determined by your organisation's settings and your roles. |
| sidebar, eventView | These cookies remember your preferences in various parts of the system. Disabling them will mean your preferences are not followed the next time you use that functionality. | Functional | First | Session cookies - These are deleted when you close your browser |
| intercom-id-, intercom-session-, intercom-device-id-* | These cookies are used by the Intercom messenger, tours and help. Disabling these cookies will prevent you from using some of the automated tours and guides. | Functional | Third | They last between 1 week and 9 months |
| _ga, ga* | These cookies allow us to measure and improve the performance of our site. They help us to know which pages are the most and least popular and to see how visitors move around the site. All information is secured and anonymous. | Analytical | Third | 400 days |
What we mean by the “Type”?
Essential Website Cookies: These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at access.dpo@theaccessgroup.com
Where relevant, our EU Representative can be contacted at core.dpo@theaccessgroup.com
